Adjudication
Certifinder works with many of our clients to apply specific criteria to determine if an applicant’s background verification is acceptable. There are typically three potential responses in the process:
- Eligible to hire (no additional review required)
- Decisional (requires additional documentation, research or review)
- Ineligible (not eligible for employment)
This application of Pass/Fail adjudication can be used to prepare a summary result, which can be communicated directly to the requesting location. The establishment of pass/fail criteria is contractually agreed to by the client and may be influenced by regulatory compliance rules, legal interpretation or corporate policy guidelines.
Adverse Action Fulfillment
Clients that use adjudication often have us to manage their FCRA adverse action process as well. There are currently three basic steps in the documented process:
- Pre-adverse action letter with copy of applicant report and required FTC documentation
- Reinvestigation of disputed information (if requested by the applicant)
- Adverse action letter with copy of applicant report and required FTC documentation
Management of the adverse action process is contractually agreed to by the client and may be influenced by regulatory compliance rules, legal interpretation or corporate policy guidelines.